Your photos and privacy
Photos of your home stay private, and they don't stay long.
How you send them
Through a private upload link made just for your job. Nobody else can see your photos, and you don't need an account.
No identifying details
Our photo guide shows you how to switch off location tagging before you start. We also remove any location and device data from your photos before we work on them.
What we never record
People, family photos, documents, mail, medication, passwords, keys or anything showing your address. If it appears in a photo, it stays out of your register.
How we use them
Only to build your register. We use secure business software set so that your photos aren't used to train it or for any other purpose. Some providers may store data outside Australia and, like most software companies, may keep data longer only where the law requires.
Never shared or sold
Your photos and register are never shared with anyone else, including partners who referred you, unless you ask us to.
Deleted, not archived
We delete your photos 30 days after your final report, or sooner if you ask. Our providers then clear them from their own systems, usually within a further 30 days. Your register is yours to keep.
What we collect through this website
Your name, email, phone, suburb and the details you type into the quote form, used only to reply to you and prepare your quote.
Analytics
Cookie-free visitor counts only; no advertising trackers.
Access, correction or deletion
Email connect@vrailist.com.au and we'll respond within 5 business days.
Last updated: 28 October 2026